"Muztorg" is a leading retail chain in Russia specializing in the sale of musical instruments and equipment. The company operates the largest retail network in the country with 50 music stores and an e-commerce website, muztorg.ru, which is the most popular in its segment in the Russian-speaking Internet.
"Muztorg" has been in operation for over 20 years and was the first company in the Russian musical instrument market to implement an omnichannel approach, synchronizing information on prices, inventory, and services between its website and physical retail stores.
Conduct a pre-project survey and conceptual design of the corporate data management system.
In mid-2021, "Muztorg" faced an important task to transform its IT architecture. The company aimed to achieve:
The objective was to propose an optimal technical solution for the integration of both internal information systems within "Muztorg" and external services, including B2B functions.
Another research objective was to create a roadmap, a high-level plan, and a budgetary estimate for the future project involving the implementation of MDM (Master Data Management) and ESB (Enterprise Service Bus) solutions.
The KT.Team conducted a pre-project survey with the following objectives:
Based on the results of the pre-project survey, we proposed a target architecture and information model for the corporate data management system within the framework of the company's digital transformation. For the further transformation, we formulated requirements for the future corporate data management platform in terms of the integration model and master data management model.
Throughout the project, we relied on modeling of business processes from "as is" (the structure of connections at the time of the pre-project survey) to "to be" (the project for the new architecture prepared for implementation).
Modeling of the current architecture allowed the project team, in collaboration with the client's representatives, to identify bottlenecks—areas that were slowing down the architecture's operation at the time of the survey or had the potential to do so. We paid special attention to these processes and integrations in the "to be" phase to ensure that the new architecture would not inherit the limitations of the previous architecture and would be more flexible and scalable.
To gain a comprehensive understanding of the "as is" model of this project, we conducted interviews with employees from 11 departments of the company involved in business processes related to MDM, including warehouse, retail, marketing, IT, and others. Simultaneously, we collected and reviewed documentation, including instructions, requirements, and regulations.
During the pre-project survey, the following activities were carried out:
TO BE MODEL AND DESIGN OF THE NEW INFORMATION CONTOUR
Based on the data from the pre-project survey, we created a map of information flows between subsystems and visualized it in a graphical format, accompanied by detailed explanations of what information should be transferred through the ESB from one system to another.
We have prepared an implementation roadmap for the transformation of the IT architecture of "Muztorg" in the form of a Gantt chart and a structural diagram with marked project implementation sequences.
In addition to the architecture project and the project implementation roadmap, we prepared an analytical comparison of ESB and MDM solutions. ESB systems such as Mule, Talend, and WSO2 were compared based on 70 parameters, including:
The effectiveness of using ESB for each subsystem was also separately analyzed. The detailed analysis allowed "Muztorg" to make an informed choice of an ESB solution that met their needs.
The objectives of implementing an MDM system in the architecture of "Muztorg" included:
Based on the analysis, interview results, and "Muztorg's" requirements, we outlined:
We conducted a detailed comparison of MDM systems, including Pimcore, Riversand, and "1C," and provided the client with a detailed report on these parameters. We also analyzed the budgets required for the implementation and maintenance of these systems and considered storage options for directories and their attributes within the MDM system.
To ensure data security and controllability, we established a role matrix with access levels to specific data.
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